We ship only to the United States
Orders are confirmed upon receipt. You should receive a confirmation email within 24 hours. An additional email is sent when your order has shipped which includes tracking information when available.
Shipping Costs and Methods: All Craftsman Studio orders destined for the lower 48 states over $75.00 will be shipped via Postal Service or FedEx ground at no additional costs. Orders less than $75.00 will be shipped by the method selected by the customer and rates are based on actual costs determined by the carrier's current rates.
Accelerated Shipping services are available via the Postal Service and FedEx at extra cost. They may be selected in the shopping cart.
FedEx Priority Overnight service closes out at 2:00 PM PST/PDT Monday - Thursday, and 11:00 AM on Fridays. To ensure your order ships, place the order then call us (888-500-9093) for a shipping confirmation number. Orders shipped on Fridays are delivered the next business day (Monday unless it is a holiday). If you need Saturday delivery, tell us when you call. There is a FedEx Saturday delivery surcharge (currently $12) which will be added to your order
USPS Media Mail is available for Books and Videos ONLY (If necessary,
place a separate order for tools and other items). Media Mail can be much less expensive than other methods. We charge $3.00 for the first book/video and $1.00 for each additional book/video regardless of the weight ($5.00 minimum shipping charge applies). .... But before you choose this method you need to be know that Media Mail is shipped "space available" 4th class mail by the USPS which means that it may take 3 to 4 weeks to arrive.
Customer Will-Call: This is a service for customers in the San Diego area wishing to pick up web orders. Will-call orders are available for pickup after 12:00PM on the next business day after the order is placed.
Spam Blocking: If you use a SPAM blocking service, you may wish to add orders@craftsmanstudio.com and customerservice@craftsmanstudio.com to your list of allowed senders. Otherwise you may not receive Order Confirmations, Shipping Notifications and the Receipt for your order. Our automated systems are not capable of responding to email from SPAM blocking software
| Ground Shipping Times: The map below estimates ground shipping days
for FedEx shipments from Craftsman Studio. The day the order is shipped, Saturdays, Sundays and holidays are not considered when figuring the number of shipping days. |
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