We ship only to the United States
Orders are confirmed upon receipt. You should receive a confirmation email within 24 hours.
An additional email is sent when your order has shipped which includes tracking information when available.
Christmas Shipping - Final Dates
Dec. 18th for East Coast
Dec. 20th for West Coast
Refer to map below for other locations.
Air 2 Days shipped on Dec. 20th arrives Dec. 24th
Air Overnight shipped on Dec. 23rd arrives Dec. 24th
Shipping is FREE on Orders $75 and Over (some restrictions apply)
To take advantage of FREE Shipping:
The Fine Print
- Place at least $75 of eligible products in your Shopping Cart.
- Proceed to checkout.
- Ship your items to a single U.S. address (lower 48 states) Please provide an additional address if you main address is not serviced by FedEx (PO Boxes) or street addresses not served by USPS.
- Cost of Kaizen Foam does not count towards the $75 minimum order for Free Shipping because it is shipped prepaid separately.
- Place your order, and enjoy the free shipping!
- If the items qualify for FREE Shipping but your order also contains other ineligible items, you'll be charged shipping fees for those ineligible items.
- Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for FREE Shipping.
- Applies only to orders with at least $75 of qualifying merchandise, excluding taxes.
- Applies to U.S. delivery addresses in the lower 48 states only.
- Applies to APO/FPO addresses when using a United States ZIP Code only.
- Weekend delivery cannot be requested. We use a variety of carriers to deliver orders, and some do not deliver on weekends.
- Some special product, order, or handling fees may still apply.
- May be used in conjunction with a promotion code. The qualifying amount is the total amount of the products purchased before the promotion code is applied.
- You will not receive FREE Shipping on your order if any eligible items are canceled, bringing the total below $75.You will not receive FREE Shipping on your order if any eligible items are canceled, bringing the total below $75.
- We reserve the right to change or discontinue FREE Shipping at any time.
If you want your order shipped only by USPS FedEx or UPS, let us know in the comments at checkout. We will email you with additional shipping costs (if needed) for approval before shipping your order. This may delay your order.
Orders less than $75.00 will be shipped by the method selected by the customer and rates are based on actual costs determined by the carrier's current rates.
Accelerated Shipping services are available Monday through Thursday via the Postal Service, FedEx and UPS at extra cost. They may be selected in the shopping cart. Orders placed with accelerated services on Friday will ship the following Monday except during the month of Decemnber when each order is shipped as soon as possible.
UPS/FedEx accelerated services close out at 2:00 PM PST/PDT Monday - Thursday - sorry, no accelerated shipping available on Fridays (Friday orders will ship the following Monday).
USPS Media Mail is available for Books and Videos ONLY (If necessary,
place a separate order for tools and other items). Media Mail can be much less expensive than other methods. We charge $3.00 for the first book/video and $1.00 for each additional book/video regardless of the weight ($5.00 minimum shipping charge applies). .... But before you choose this method you need to be know that Media Mail is shipped "space available" 4th class mail by the USPS which means that it may take 3 to 4 weeks to arrive.
Customer Will-Call: This is a service for customers in the San Diego area wishing to pick up web orders. Will-call orders are available for pickup after 12:00PM on the next business day after the order is placed.
Failed Delivery Attempts: Most of our carriers make three attempts to deliver a package. Packages that contain more than $500.00 of merchandise will always require a signature; otherwise, it is generally up to the driver's discretion to determine whether a signature is required. A shipper may require a signature if the package is delivered to an apartment, condominium, or business complex, or if the driver feels there isn't a safe place to leave the package at the delivery address. If the driver feels it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be returned to us.
Spam Blocking: If you use a SPAM blocking service, you may wish to add firstname.lastname@example.org and email@example.com to your list of allowed senders. Otherwise you may not receive Order Confirmations, Shipping Notifications and the Receipt for your order. Our automated systems are not capable of responding to email from SPAM blocking software
Ground Shipping Times: The map below estimates ground shipping days
for FedEx Ground/Home Delivery and UPS Ground shipments from Craftsman Studio. The day the order is shipped, Saturdays, Sundays and holidays are not considered when figuring the number of shipping days.
Our Free shipping (2-8 days) for orders under one pound normally ship via USPS and heaver packages are sent via UPS Ground