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Studio Notes
Customer Service Hours
Monday through Thursday
9 AM to 5 PM, Friday 9:00 AM to 12:30 PM PST/PDT Closed Saturday & Sunday
TF: 888-500-9093
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Placing an Order

Payment Options

Online - We accept Mastercard, Visa and Discover. Using the Google Checkout option, we accept Mastercard, Visa, Discover and American Express

Telephone - You can also order by credit card telephone at 888-500-9093
Note: Online discounts do not apply to orders placed by phone.

Fax - You can fax your order to 206-666-3554. Our has a shopping card has a convenient form which will record your purchases and can be printed for faxing. You add the credit card information after the form is printed.

Letter Mail - Our has a shopping card has a convenient form which will record your purchases and can be printed for mailing. We accept credit card, check and money orders by mail. Checks may be cleared before orders are shipped.

Taxes - Orders are subject to taxes based on the destination. Orders shipped to California are taxed. Tax is applied to the selling price of the merchandise only. Shipping charges are not taxed.

Shipping Charges - Shipping charges are based on costing information provided by USPS, UPS and FedEx. These charges are based on the weight of the order, the type of service provided (ground, air etc.) and the delivery location.

Shipping costs are displayed in our shopping cart with the only necessary information from the customer being their zip code in order to compute the cost. We offer a variety of shipping options and encourage our customers to compare them and select the one best for them.

Expedited shipping for Overnight Service and Saturday Delivery is available - Call us if you need this service.

Order Acknowledgment & Acceptance - When you click the 'Submit Secure Order' button, we will send you an e-mail message acknowledging receipt of your order. Your contract to purchase an item will not be complete until we send you an e-mail notifying you that the item has been shipped.

Pricing - Despite our best efforts, an item may be mispriced and if an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel the order and notify you.

Sending Gifts - We include only a packing slip without pricing information in our orders. At checkout, there is an area where you can include gift sentiments which we will include with the order. Email confirmations serve as your receipt and contain complete order information.

Jointer Plane
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